An optional purchase on our ultrafast FTTP broadband packages is a Technicolor TG589vac v2 router. When purchased through Gradwell the router will automatically configure to use your account when you first plug it in. This article covers both initial setup and manual configuration if necessary.
In the box
We will send to you:
- A Technicolor TG589vac v2 router
- Power supply
- Grey DSL cable (not required)
- Yellow Ethernet cable
- A card showing WiFi configuration details
Once your broadband service is activated, unpack the contents and connect up as directed in the next section.
Connecting it all together
Connecting your Technicolor TG589vac router is a simple process.
As part of your FTTP service Openreach will have installed a termination box in your property - the design can vary slightly but it will be a white box with "Openreach" written on it.
Take the the yellow Ethernet cable and plug it into the active port on this termination box (there is usually more than one socket to do this in, if you're not sure which to use contact our support team). Then take the other end and connect it to the red WAN port on the rear of the Technicolor.
Finally, plug your Technicolor TG589vac router in to an electrical socket and press the black On switch on the rear of the unit. After around five to ten minutes your broadband connection will be ready to use - you should see a green Broadband and a green Internet light on the front of your router.
You can plug any other equipment into the other four available ports on the rear of the router (such as other computers, switches and VoIP phones). For details on what sort of IP addresses the ports will hand out to connected equipment please see this article.
An example setup is shown below:
Connecting via WiFi
You will find a sticker attached to the rear of your Technicolor router. This sticker will have the following information:
- Network Name: The name of your wireless network associated with your router
- Wireless Key: The password you will need to enter on your computer’s wireless setup to gain access to the network
A card with this information on is also included in the box. From the WiFi setup screen of your chosen device, select the network name and then enter the wireless key to access the WiFi network.