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Setting up a Technicolor TG672 on a Gradwell EFM service

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    Robert Weeks
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    Customers using a Gradwell EFM service have the option to purchase a Technicolor TG672. This router will self-provision when first setup, minimising the configuration you need to perform to start using the service.

    Initial setup

    To install the router you need to perform the following simple steps. Connect the red Ethernet cable to one of the 4 ports located on the right-hand side at the back of the LA210 (RAD Box), as shown below.

     


    (The Ether Access LA210 is a network termination unit and the official demarcation point for the EFM service).

    Connect the other end of the red Ethernet cable to the red socket marked WAN on the rear of the TG672.

    If you wish to connect a computer directly into the TG672, connect the yellow Ethernet cable to your PC, and the other end of the cable to the Ethernet socket marked 1 on the rear of the TG672. This will ensure the PC is always protected by the NAT firewall, even if our mixed mode template is loaded.

    Plug in the power supply and turn on the router. Once the router is connected and turned on, it will automatically start configuring in the background. This should only take around five minutes.

    Once configuration is complete, your Technicolor router will illuminate both the Broadband and Internet lights as solid green. Wait 5 more minutes and then your router will be fully configured and ready for use.

    Please note - you will be left with a grey broadband cable and a microfilter - these are not required.

    Connecting to wireless networks

    You will find information regarding the wireless network settings on the back of the router just below the yellow Ethernet sockets.

    • Your SSID: The name of your wireless network associated with your router
    • WEP (hex)/WPA PSK: The password you will need to enter on your computer’s wireless setup to gain access to the network

    Ethernet port assignment

    The yellow ports on the rear of the TG672 are configured for the following:
    • Port 1: internal NAT network (firewall protected)
    • Port 2: internal NAT network (firewall protected)
    • Port 3: public IP routed network (no firewall protection)
    • Port 4: public IP routed network (no firewall protection)

    Port 1 is a 10/100/1000 port. Ports 2 to 4 are 10/100 ports.

    Port 4 is also used as a diagnostic port.

    Troubleshooting

    If you are having problems setting up the Technicolor TG672, ensure that all cables are correctly connected and reboot the router.

    If the Internet light still fails to turn green after 5-10 minutes, please contact or customer services team for assistance.