Customers with SSL Email clients can use SSL to encrypt their POP3 and IMAP connections to our servers.
To do this, enable your client to make a secure connection. In Microsoft Outlook this is done in the "Accounts" Section, under the "Advanced" section of the relevant accounts properties.
Please make sure that you are using pop3.gradwell.net as the incoming mail server even in the case of IMAP as otherwise your client will complain about an invalid certificate.
If you are using Microsoft Outlook, you should view this URL https://pop3.gradwell.net:995/ in your browser and make it add the certificate to your browser's list of trusted certificates.
You should use relay.gradwell.net as your outgoing mail server, as it will relay your mail for you after a valid pop3/imap connection.
However, using SSL on your outbound connection will not work.
Encrypting your outbound session is pointless because:
- the protocol is unauthenticated. The point of using SSL to encrypt a pop3/imap session is to protect the password
- The mail is sent from and which arrived at our mail server(s) via smtp is unencrypted. Therefore, encrypting it on the journey from your client to our server wouldn't do much, because it will be unencrypted when we transport it onwards.
If you want privacy for your email, encrypt the contents of the message using something like PGP.
You should also note that if you collect your mail via pop3 over SSL, then you cannot use smtp after pop3 relaying techniques because the SSL daemon simply proxies the connection to the local pop3 server and therefore we are unable to identify your ip address. You should use SMTP-AUTH in this instance.