Voice-To-Text is a service that analyses your voicemail and converts it into text for you, saving you having to dial in to listen to voicemail. Transcriptions can be emailed, sent by SMS or read from the voicemail area of your control panel.
The service is purchased on a per-extension basis. Navigate to the extensions in your control panel by selecting Extensions from within the Configure menu.
From the list of extensions on your account, select the one you wish to enable the service on. Scroll down to Voicemail Settings and purchase either the pay as you go or unlimited service (from within the Voice-2-Text section).
Once you have purchased the service, return the the same area on the extension page and select the tickbox that will now appear.
How to change what email address is used to notify of new voicemail
If you wish to change the email address which receives the converted voicemail text, simply edit the extension's email address in the control panel.
How to change what mobile phone number is used to notify of new voicemail
If you wish to change the mobile number that receives the converted voicemail text, click on the extension in your control panel and scroll to SMS Notify Number (within the Voicemail settings area). Enter the mobile number you wish to use here and click Save to update your preferences.