A Gradwell user has developed a small plugin that uses the call API and SMS API to allow you to use Outlook to use Gradwell services. The plugin allows you to generate calls directly in Outlook by selecting a contact or entering a phone number, or alternatively send an SMS message.
The plugin and details on its use can be found on the developer's website: http://www.tachytelic.net/2013/03/small-outlook-add-in-to-make-gradwell-calls-directly-from-outlook/
To use the plugin you will need to generate security tokens in your control panel to ensure that only you can make chargeable calls on your account. These can be done from the following pages of your control panel and then entered into the settings page of the plugin:
- Call API: https://voip.gradwell.com/login/call_auth
- SMS API: https://voip.gradwell.com/login/sms_outbound
Please note that Gradwell do not support the use of this application. If you experience any issues with using the plugin then please contact the developer directly.