When you sign up to Gradwell Mobile we will automatically create a new voicemail box on your account, and by default this is used when a caller leaves you a voicemail message.
However, it is possible to use another voicemail box on your account for all of your mobile phone messages. This is useful if you only want to have one voicemail account for all of your registered extensions (e.g. mobile, office deskphone, home office deskphone).
To do change the voicemail account that is used, login to your control panel and click on Mobiles in the left hand menu. Click on the seven digit extension number alongside the SIM card that you wish to configure.
You can now modify the voicemail settings in exactly the same way that you would on a normal extension. Scroll to Voicemail Settings and use the dropdown box alongside Voicemail Account to change the voicemail box that is used.