Bria for iPhone is produced by CounterPath, the same company who produce the popular X-Lite softphone. The app is available from the iTunes store.
After you have downloaded the app, launch it. the first time you run the app it should ask you to setup a VoIP account. If this is not the first time you have started the app, Settings and then Account Settings.
Enter the following credentials:
- Display as: the name you wish to use to help you identify the account
- Username: your seven digit extension number
- Password: the password used to login to the extension
- Domain: enter sip.gradwell.com
Scroll down to the Additional section and enter:
- Out. Proxy: enter nat.gradwell.com:5082
- Auth Name: your seven digit extension number
Please note that in some versions of the Bria for iPhone app you will need to press on an Account Advanced link to enter the outbound proxy information. However, you once you have entered this sub-menu you can enter exactly the same information as shown above.
Scroll back up and tap the green Register button to login to your extension.
Now go to Settings and then Advanced Settings. Tap Network Traversal Strategy and ensure that Server Managed is selected. Global IP, STUN and ICE should all be set to off.
You should now be able to make calls by clicking on the Phone icon at the bottom of the screen.
Client not ringing when a call is received
There have been reports that users may experience unusual behaviour on iPhones that have been updated to iOS 5, namely that when a call is received the phone does not ring.
This is because the notifications centre on the iPhone is reset, disabling the call alert notification. The workaround is to go to Settings and then Notifications, and enable notifications for Bria.