If you are porting all numbers from a physical circuit, then the physical line is likely to be ceased on completion of the port. If you currently have a broadband service on the line, then this will be ceased once the number port has completed. Gradwell will not be held liable for any services ceased in error.
If you currently have a Redcare security service from BT, or any other similar security alarm product, then this must be moved to another available line, prior to us submitting the port request to your losing provider. If it is not moved or ceased, then the order will be rejected and you will be charged a resubmission fee.
If you are unsure whether there are any existing products, then we strongly suggest that you check this with your current provider.