You can easily change the primary email address associated with a Hosted Exchange mailbox using your control panel. First, login to your control panel and select Exchange from the top menu.
Find the mailbox you wish to add an additional address to and select E-mail addresses. All current email addresses attributed to that mailbox will be displayed. To select a new primary email address click Change.
If the email address that you will be setting up has not yet been added to the mailbox, use the Add New E-Mail Address button first to add the email address to your mailbox. Please see this guide for more help with doing this.
You will be asked what type of email address you would like to set as primary:
- E-mail address: select this if you would like to use an email address with your domain name as the primary address. You will also get the
- Custom e-mail address: select this if you wish to use an email address with a different domain name. A confirmation email will be sent to this email address, so please ensure that you have access to it
If you select E-mail address you will need to select from the list of email addresses which one you wish to set as primary. If you wish to also use this as the login for the account then tick the Synchronize Service User's login with primary e-mail address box. Please note that you will have to update any settings in your mail clients to continue using that mailbox.