There may be times that you wish to create an email address that forwards email to an existing mailbox. For example, you might wish to have a generic sales email address that forwards to your named email address. This is called a mailbox alias.
After logging in to your control panel click on Mailboxes.
Select the existing mailbox that you wish for email to be forwarded to.
On the next page, click Email Addresses.
The will list the email addresses that currently forward to received email to this mailbox. Click the Add button to create a new alias.
Enter the email address that you would like to create and click Submit. In the example below, we are creating a generic firstname.lastname@example.org email address, which will forward to Shannon Carroll's mailbox.
You will be returned to the email addresses page. The status of the mailbox will say Creating whilst the service is being provisioned.
Once the status changes to Ready your email alias will be working and ready to forward received email to the mailbox.