If you have Standard, Advanced or Premier web hosting subscriptions you can add additional domains to your web space. You can register a new domain, transfer an existing domain hosted elsewhere or add a new domain registered with another provider and just update the nameservers to point to our platform.
To add the domain, login to your control panel and select Hosted Domains from the home page.
Your list of domains will load. From the menu select what type of domain you wish to add:
- Register New Domain: you wish to purchase a completely new domain that no-one else currently owns. You will be taken through the purchasing process, where we will check that the domain is available
- Transfer Existing Domain: you already own the domain you want to use, but it is with another hosting provider. You wish to transfer it to us so that we manage renewals. To authorise the transfer you may need to know information such as the transfer key to allow us to move the domain - if you do not know this please contact the web hosting provider that the domain is currently with
- Add Existing Domain Registered Elsewhere: you own a domain that is hosted with another provider, and you wish to keep it with them (so they manage renewals of the domain). You will enter it onto our system and update the nameservers for your domain with the other provider
Register new domain
If you are registering a new domain, we will check to see that is available. If you have multiple hosting subscriptions you will also be asked which subscription you wish to add the domain to - please ensure that you select the correct subscription from the list.
Once you complete the setup wizard we will automatically add your domain to the subscription.
Transfer existing domain
If you are transferring a domain in, you will need to complete the transfer before the website is fully provisioned within our system. Once the transfer is complete we will automatically add your domain to the subscription.
n.b. if you wish to transfer in a Nominet domain (these usually end .uk) then please contact our customer services team for assistance with performing the transfer
Add existing domain registered elsewhere
If you wish to simply add a domain that is registered elsewhere and not completely transfer it in, you will need to enter the domain name, and if you have multiple hosting subscriptions the correct subscription that you wish to add the domain to.
Ensure that the Zone management ability box is ticked, and if you wish to use the subscription's web hosting and/or mail hosting resources select these from the dropdown boxes as below.
Once you have completed the configuration wizard your domain will be added and you will be able to manage your webspace for the domain just as you do for your other domain or domains. You will need to update the nameservers for your domain with your domain provider, please note that it may take several days for all visitors to your domain to see your Gradwell Cloud website due to DNS propagation.