In order to access your company's Gradwell Cloud Drive, you need to create your login once you have been added as a user. If you ever forget your password you can request a password reset link to be sent to your registered email address.
You can request this from the Gradwell Cloud Drive web client. Simply select the Forgot or reset your password? link from the login page.
Enter your username (which is your registered email address and click Submit.
You will receive an email with a link to reset your password.
Alternatively, your company administrator can resend the reset password. To do this, log in to your control panel as an administrator and select Gradwell Cloud Drive from the top menu.
Tip: If this link doesn't appear, you need to select your Gradwell Cloud Drive subscription from the dropdown menu in the top right hand corner of the control panel first.
Your Gradwell Cloud Drive administrator portal will load, along with a list of your current users. Select the user who is having issues with their login.
Now select Resend invitation/password mail.