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Robert Weeks

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  • How to setup the 3CX softphone

    A "softphone" is a piece of software that you download to your computer, which allows you to experience VoIP technology and experiment with set up and call quality. You will also need a headset an...

  • How to use the Zoiper softphone

    Zoiper is a free softphone available for Windows, OS X and Linux, and is very simple to configure and use. Before following the configuration instructions below, we recommend that you ensure that ...

  • How to configure the Zoiper mobile client

    The Zoiper softphone client is a softphone that allows you to register a Gradwell extension on your mobile phone. It is a free application and works with Android (from the Play store) and the iPhon...

  • How do I configure a VoIP client on my mobile phone?

    VoIP clients to be used on a mobile phone are growing in popularity, and the Gradwell team are seeing an increase in requests to help configure these clients. Unfortunately new VoIP clients are app...

  • How to configure X-Lite

    A softphone is a piece of software that you download to your computer, which allows you to experience VoIP technology and experiment with set up and call quality. You will also need a headset and ...

  • How to use the Zoiper 2.0 softphone

    Please note that this article is for version 2 of the Zoiper softphone. The application has been updated to version 3 and instructions for using that version are available here. This article is for...

  • Cisco IP Phone 7940 configuration

    In order to start provisioning the phones you will need the following A TFTP Server (such as Pumpkin for Windows, or atftpd for Linux) A copy of the Cisco SIP Firmware (this document was writte...

  • Cisco 504G initial setup

    Unpack the phone components and cables and plug them together as follows (easiest done with the phone base upside down as shown). Click the stand to the base unit. Connect the handset using the...

  • Cisco SPA112 adapter initial setup

    Unpack the adapter and cables and plug them together as follows: Connect the ethernet socket marked INTERNET to one of the sockets on your router, using the coloured network cable (or if you hav...

  • Grandstream GXP2000/GXP2020 upgrading the firmware

    Log in to your Grandstream device by entering the phone’s IP address into your chosen web browser. You will find the address on the screen of the phone. This should give you a password login screen...