Martin Lippiatt

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  • How to set up Premium Call Recording with Amazon Web Services (AWS)

    Gradwell's Premium Call Recording package provides a link between your Gradwell VoIP service, and an external S3 Amazon Web Services storage solution. Once set up the link will automatically copy a...

  • Your Account & Invoices

    This article explains the Account & Invoices page of your Gradwell Control Panel. This page will help you manage your billing, including allowing you to download invoices, review your payment metho...

  • Assigning licenses to a service user

    Once you have purchased your required Microsoft Office 365 licenses, you need to assign them to relevant user. This article presumes you have already purchased a Office 365 Subscription and you hav...

  • Adding a New User

    In order to Add a New User to your account, you will firstly need to select your Office 365 subscription from the drop down menu if you haven' already. Click the Microsoft Office 365 Button at the...

  • Adding a New License

    If you already have a Business Premium license on your account and you simply want to increase the number of licenses please see the following article: If however you have your Business Premium lic...

  • Installing the Office Applications

    The first thing you need to do is log in to https://portal.office.com with your Office 365 Username and Password.   When you have entered your credentials you will be taken to the Portal home page...

  • Office 365 initial setup

    You have just purchased a Office 365 Subscription and want to know what comes next. Firstly if you log in to your control panel at https://controlpanel.gradwellcloud.com   Once you have logged in s...

  • Increase the number of Licenses

    To increase the number of O365 Licenses in your control panel you need to login to your control panel: https://controlpanel.gradwellcloud.com Once you have logged in and selected the Microsoft Subs...

  • Resetting your password

    If you have forgotten your Office 365 Password then please go to the Office Portal at https:portal.office.com   At the login screen select 'Can't access your account'   You will then be asked for y...

  • How to configure 3CX for Gradwell Services

    Please click the link below for a guide on how to configure a 3CX PBX using Gradwell SIP Trunks... https://www.3cx.com/docs/gradwell-uk-sip-trunk/