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Josie Hughes

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Latest activity by Josie Hughes
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    Josie Hughes created an article,

    Gradwell Status - What it is, and Why it Matters

    We use a dedicated web page to keep customers up to date with what maintenance we perform, and the event of any service disruptions.  We have a dedicated UK development team who are constantly work...

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    Josie Hughes created an article,

    Contacting Gradwell Support

    Sometimes you just need to talk to someone who understands the system. Our UK support team is on hand between 8am and 6pm Monday to Friday to provide technical assistance and advice to our customer...

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    Josie Hughes created an article,

    What IP addresses may Gradwell send VoIP traffic from?

    If you wish to allow your firewall to only accept connections from certain IP addresses then these IPs will be the most common ones used by us. However, please note the following: Gradwell does n...

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    Josie Hughes created an article,

    Sending SMS messages from your VoIP account

    Our VoIP platform allows you to send SMS text messages from your control panel. You can send messages from any phone number on your account. To send a text message, simply click on SMS Overview in ...