Knowledge base/Connectivity and broadband/ADSL broadband

How to setup a Technicolor TG582n router for use with Gradwell ADSL broadband services

Robert Weeks
posted this on 3 December 2013, 13:52

Some of our ADSL broadband packages include a Technicolor TG582n router. When purchased through Gradwell the router will automatically configure to use your account when you first plug it in. This article covers both initial setup and manual configuration if necessary.

In the box

We will send to you:

  • A Techicolor TG582n router
  • Power supply
  • Microfilters
  • Grey DSL cable
  • Yellow Ethernet cable
  • A card showing WiFi configuration details




Once your broadband service is activated, unpack the contents and connect up as directed in the next section.


Connecting it all together

Connecting your Technicolor TG582n router is a simple process. Take one of the microfilters and plug this into the telephone socket.

The microfilter has two sockets, one for your telephone and one for the modem. Used the grey DSL cable in your router box and plug this in the socket marked DSL. Connect the other end to the socket marked DSL on the rear of the Technicolor TG582n.

You can plug an analogue phone into the phone socket on the microfilter. If you are using any other devices in the premises in any extension sockets, please also ensure that these are connected using a microfilter to prevent disruption to your DSL service. This includes other phones, television boxes (such as Sky boxes) and fax machines.

Now use the yellow Ethernet cable to connect your computer to port one on the rear of the Technicolor TG582n.

Finally, plug your Technicolor TG582n router in to an electrical socket and press the black On switch on the rear of the unit. After around five minutes your broadband connection will be ready to use - you should see a green Broadband and a green Internet light on the front of your router.

You can plug any other equipment into the other three available ports on the rear of the router (such as other computers, switches and VoIP phones). For details on what sort of IP addresses the ports will hand out to connected equipment please see this article.

An example setup is shown below:




Connecting via WiFi

You will find a sticker attached to the underside of your Technicolor router. This sticker will have the following information:

  • Network Name: The name of your wireless network associated with your router
  • Wireless Key: The password you will need to enter on your computer’s wireless setup to gain access to the network

A card with this information on is also included in the box.

Depending on your operating system, please use the following steps below to configure your wireless network.

Windows 7

  • Click on the Start button and then click Connect To
  • Now select the network you wish to connect to (your SSID) and click Connect
  • Now enter your network password (your WEP (hex)/WPA PSK) then click Connect
  • You should now be successfully connected to your wireless Technicolor router

Windows XP

  • Click to Start button and then click Connect To, then View Available Wireless Networks
  • A window will appear displaying the wireless networks near you. Select your network (your SSID) and then click Connect
  • Enter your network password (your WEP (hex)/WPA PSK), then click Connect
  • You should now be successfully connected to your wireless Technicolor router

Manual configuration

If for any reason you need to configure your Technicolor TG582n manually, you can use the instructions below. 

Firstly, log in to the web interface of the router. If you are unsure how to do this, please see this article.

You will be presented with the following page. To access the settings first click on Advanced options near the bottom of the page.


ADSL (Standard)

Using this profile all of the Ethernet ports on the router will hand out internal (NAT) IP addresses.

First of all click on Technicolor Gateway on the left. Next click set up my technicolor gateway.




You will be presented with a pop-up window. If you cannot see the window check that your browser is not blocking pop-ups. Set this up as in the image below and be sure to enter your own radius username and password. When you are ready to proceed click next.



If everything was entered correctly you should see the following message confirming that the setup has been successful.




ADSL (Expert)

Using this profile all of the Ethernet ports on the router will hand out public IP addresses. You will need to know your IP allocation, which can be found in your welcome email or in your DSL control panel.

This is assuming that you have already completed the ADSL (Standard) setup instructions above. If you have not already done this please go back and follow the setup instructions before proceeding. When you have completed the steps above click next, or skip if you have previously completed the NAT setup.

Enable the Public Subnet checkbox and you will be presented with the settings below. Enter your own router IP and subnet mask. The Subnet ID, broadcast address and LAN IP range will be entered automatically.


Be sure to select In Range (WAN IP is in your Public range) and NAT Disabled.





Click Apply and if everything is correct you should see the following confirmation.



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