Knowledge base/Connectivity and broadband/ADSL broadband

How to setup a Technicolor TG582n router for use with Gradwell ADSL broadband services

Robert Weeks
posted this on 03 December 2013 13:52

Some of our ADSL broadband packages include a Technicolor TG582n router. When purchased through Gradwell the router will automatically configure to use your account when you first plug it in. This article covers both initial setup and manual configuration if necessary.

In the box

We will send to you:

  • A Techicolor TG582n router
  • Power supply
  • Microfilters
  • Grey DSL cable
  • Yellow Ethernet cable
  • A card showing WiFi configuration details

 

 

 

Once your broadband service is activated, unpack the contents and connect up as directed in the next section.

 

Connecting it all together

Connecting your Technicolor TG582n router is a simple process. Take one of the microfilters and plug this into the telephone socket.

The microfilter has two sockets, one for your telephone and one for the modem. Used the grey DSL cable in your router box and plug this in the socket marked DSL. Connect the other end to the socket marked DSL on the rear of the Technicolor TG582n.

You can plug an analogue phone into the phone socket on the microfilter. If you are using any other devices in the premises in any extension sockets, please also ensure that these are connected using a microfilter to prevent disruption to your DSL service. This includes other phones, television boxes (such as Sky boxes) and fax machines.

Now use the yellow Ethernet cable to connect your computer to port one on the rear of the Technicolor TG582n.

Finally, plug your Technicolor TG582n router in to an electrical socket and press the black On switch on the rear of the unit. After around five minutes your broadband connection will be ready to use - you should see a green Broadband and a green Internet light on the front of your router.

You can plug any other equipment into the other three available ports on the rear of the router (such as other computers, switches and VoIP phones). For details on what sort of IP addresses the ports will hand out to connected equipment please see this article.

An example setup is shown below:

 

 

 

Connecting via WiFi

You will find a sticker attached to the underside of your Technicolor router. This sticker will have the following information:

  • Network Name: The name of your wireless network associated with your router
  • Wireless Key: The password you will need to enter on your computer’s wireless setup to gain access to the network

A card with this information on is also included in the box.

Depending on your operating system, please use the following steps below to configure your wireless network.

Windows 7

  • Click on the Start button and then click Connect To
  • Now select the network you wish to connect to (your SSID) and click Connect
  • Now enter your network password (your WEP (hex)/WPA PSK) then click Connect
  • You should now be successfully connected to your wireless Technicolor router

Windows XP

  • Click to Start button and then click Connect To, then View Available Wireless Networks
  • A window will appear displaying the wireless networks near you. Select your network (your SSID) and then click Connect
  • Enter your network password (your WEP (hex)/WPA PSK), then click Connect
  • You should now be successfully connected to your wireless Technicolor router

Manual configuration

If for any reason you need to configure your Technicolor TG582n manually, you can use the instructions below. 

Firstly, log in to the web interface of the router. If you are unsure how to do this, please see this article.

From the home page, select Technicolor Gateway from the left hand menu.

 

 

Now select Setup my Technicolor Gateway.

 

 

The configuration wizard will appear. The following configuration types are available:

  • ADSL (Standard): the Ethernet ports on the router will hand out private IP addresses
  • ADSL (Expert): the Ethernet ports on the router will hand out public IP addresses

Configuration assistance for each can be found below.

ADSL (Standard)

Select ADSL (Standard) from the service list and click Next >.

 

 

On the next screen, ensure that VPI/VCI is set to 0.38 and the Connection Type is set to PPPoA.

Enter the username and password for the service - this is available from your DSL control panel. Login and select Broadband from the top menu. Select your line and your DSL username and password will be displayed.

 

 

Next you'll be asked to configure WiFi settings - this can usually be kept without any changes.

 

 

You'll also be asked to configure a username and password to the web interface. This can be left as the default.

 

 

The wizard now has all the information required to configure the connection. Select Start >  to complete the setup.

 

 

ADSL (Expert)

Using this profile all of the Ethernet ports on the router will hand out public IP addresses. You will need to know your IP allocation, which can be found in your welcome email or in your DSL control panel.

On the setup wizard, select ADSL (Expert) from the service list and click Next >.

 

On the next screen, ensure that VPI/VCI is set to 0.38 and the Connection Type is set to PPPoA.

Enter the username and password for the service - this is available from your DSL control panel. Login and select Broadband from the top menu. Select your line and your DSL username and password will be displayed.

 

 

On the Router Type page, select Inclusive Router IP and select Next > to continue.

 

 

You will need to enter the IP address for the router. This is shown in your DSL control panel as Router IP address. Enter the subnet mask as shown in your control panel and select Next > to continue.

 

 

You will now have to enter the IP addresses that the router hands out to devices connected to it. Enter the first and last usable IP addresses, as shown in your DSL control panel.

 

 

You'll be asked if you wish to use the firewall on the router to protect devices using the public IPs. Unless you have an alternative you should leave this enabled.

 

 

Next you'll be asked to configure WiFi settings - this can usually be kept without any changes.

 

 

You'll also be asked to configure a username and password to the web interface. This can be left as the default.

 

 

The wizard now has all the information required to configure the connection. Select Start >  to complete the setup.

 

 
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