Gradwell's hosting platform has the ability to collect email from remote servers (such as Hotmail) every 30 minutes and forward to an email account of the customer's choice.
From the hosting control panel, simply click Email collection, and then Add collector (which appears below in the left hand menu).
The details entered will depend on the type of email service the user is trying to add. You will need to know:
- Server name
- Email account username
- Email account password
You also need to enter an address to send the collected mail to (also known as the Forwarding address) and decide whether to remove collected mail or keep a copy on their server.
n.b. it is possible to send to multiple email addresses in the forwarding address field by simply separating them with a comma
If your are using your own mail server this will be the server name. If they are trying to collect from a free email service (for example, Gmail or Hotmail) then they will need to consult the help guides for those specific services. Example guides are:
If there are issues with email collection, there is a View log on the email collection page. This will show whether our system has been able to successfully log in.
If there are login errors, it is worth checking basic things such as the server address, username and password, the type of account (POP3 or IMAP) and forwarding address to ensure these are all correct.
Deleting mail automatically
If you wish to not receive email for a specific email address then you may black hole that address.
Simply forward mail for the address to email@example.com, where it will be simply be deleted.
Email sent to firstname.lastname@example.org cannot be recovered, please use this address with caution.