Subscriptions can be cancelled via your control panel. Please note that all subscriptions have a minimum period of one year, even those that are paid for monthly.
If you wish to cancel a subscription, login to your control panel and select Subscriptions from the home page.
You will see a list of the subscriptions on your account. Select the one you wish to cancel and then click the Cancel Subscription button. Your cancellation request will be sent to our customer services team to action.
Please note that this will not cancel any domains associated with the service, allowing you to transfer these away separately or apply them to a different subscription. Please read this article for cancelling the domain and this article for transferring it away to another provider.